D DocBook Help

For Patients

Find and book doctors, manage appointments, calls and your profile.

Book a doctor for me. → How do I book an appointment? → I want to book for my child / family member. → How do I find a doctor? → How do I find a clinic? → How do I see my appointments? → How do I reschedule my appointment? → How do I check in at the clinic? → How do I see my place in the queue? → How do I start a video call with a doctor? → How do I cancel my call request? → How do I download my appointment or prescription? → How do I upload a prescription or report? → How do I add a family profile? → How do I see my payment history? → How do I manage my notifications? → How do I manage my consent? → How do I read the terms or privacy policy? → How do I change my phone number? → How do I delete my account? → How do I contact support? → How do I log in? → How do I see my reviews? → Can I get a refund? → Why can't I request a refund in the app? → I missed my clinic appointment twice, what happens? → The doctor didn't join my video call, do I get my money back? → Is my consultation call refundable if I change my mind? → How do I pay for my booking? → My payment failed, what do I do? → Which payment method can I use? → Is my data safe on DocBook? → Do you share my information with others? →